Privacy Policy & SMS Terms of Service
Last Updated: October 26, 2026 • Nampa Windows LLC
1. Overview
Nampa Windows LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard personal information submitted through our website (nampawindows.com), phone calls, quotes, and SMS text message communications.
2. Mobile Information & SMS Consent (Strict A2P 10DLC Protection)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, loan, trade, lease, or otherwise transfer your phone number or SMS opt-in consent to any external vendors, lead brokers, or marketing partners.
3. Information We Collect
When you request an estimate or contact us, we collect:
- Full name
- Mobile phone number
- Email address
- Service / property address
- Project specifications (window count, replacement vs. new construction)
- Customer communication logs and appointment notes
4. SMS / Text Messaging Terms of Service
By opting into SMS updates via our quote request form, you agree to receive transactional text messages from Nampa Windows regarding:
- Quote requests, price estimates, and measurement schedule confirmations
- Installation appointment reminders and crew arrival windows
- Material delivery updates (Alside / ABC Supply sourcing)
- Secure deposit and final invoice checkout links via Stripe
Message Frequency: Message frequency varies based on your project status and scheduling needs.
Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier plan.
Opt-Out / Cancellation: You can cancel SMS notifications at any time. Simply reply STOP, CANCEL, QUIT, or UNSUBSCRIBE to any text message. You will receive one confirmation of opt-out and no further SMS messages will be sent unless re-initiated.
Support & Help: For assistance, reply HELP to any text or call us directly at (208) 965-4285 or email support@nampawindows.com.
Carriers: Supported carriers are not liable for delayed or undelivered messages.
5. How We Use Your Information
We use your information solely to conduct our direct business operations:
- Calculating window measurements and preparing accurate project quotes
- Dispatching 1099 vetted installation crews to your job site
- Communicating schedule availability and answering customer inquiries
- Processing secure payments via Stripe
6. Security & Data Retention
Your data is stored securely using PostgreSQL databases with Row Level Security (RLS) and SSL/TLS encrypted connections. We retain project records only as long as required for warranty, accounting, and service fulfillment.
7. Contact Information
If you have any questions regarding this Privacy Policy or our SMS practices, please contact us:
Nampa Windows LLC
Nampa, Idaho 83651
Phone: (208) 965-4285
Email: contact@nampawindows.com
Website: https://nampawindows.com